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Collection Agency
Full list of Services
ACB Link can act as a collection agency on your behalf, collecting funds reliably and cost-effectively.
We can channel funds directly into your bank account or collect funds on your behalf. This is ideal if you need to collect funds such as service fees, body corporate levies, rent collection, subscriptions or donations.
To do this, we will set up authorised debit orders for electronic and automated collection, limiting human intervention and sharply reducing the incidence of cash or cheque-related fraud.
Supporting services include free bank account validation, account reconciliation and reporting.
Debit Orders
A debit order authorisation between two entities entitles a company to collect a set amount of money from an authorised bank account. With specialist skills and over 25 years experience in this area, ACB Link assists clients to collect money owing to them cost-effectively and reliably, with debit orders processed automatically. Our electronic debit order solutions reduce the risk of fraud and eliminate the need for human intervention in terms of cash and cheque handling.
We can channel funds directly into your bank account or collect funds on your behalf. You will also benefit from free and supplementary services, like bank account validation, collection reconciliation and reporting. This is how we help you manage debit order collections:
- A few days prior to the debit date, you send a file to ACB Link
- ACB Link’s software will validate the file
- ACB Link will send an report to you indicating errors or confirming that the file has been successfully validated
- Once you’ve corrected any errors, our software will submit the file for processing via a secure and dedicated channel
- Your debits will be processed and the nominated account will be credited
- ACB Link will immediately send you a report of all unpaid items so you can identify and recover outstanding funds
- On payment day, we provide a full reconciliation report, breaking down collection amounts, volumes, fees and total due. You also receive a payment notification from the bank.
By using our debit order service, you can benefit from a more cost-effective and secure way of debtors collection.
What is a debit order?
A debit order is an arrangement whereby an individual or company allows a third party to regularly debit their bank account.
A debit order is useful in that it is automated and is a cost-effective and hassle free way of paying a debt as and when required.
ACB Link will assist you in setting up debit orders and provide advice and guidance on the requirements needed to establish this type of binding agreement.
Collection services
ACB Link’s collection services, systems and software have been refined over the past 25 years to include relevant industry knowledge and advice.
Depending on your specific requirements, ACB Link can act as a collection agency for your business, collecting funds regularly and reliably.
These funds can be deposited directly into your bank account or, alternatively, we can collect funds on your behalf and then pay them over to you.
Levy collections
ACB Link can take the hassle out of levy collection, collecting levies on your behalf in a way that is cost-effective, reliable and hassle free.
Funds can be channelled directly into your bank account or be collected by ACB Link and then transferred to you in full.
Since ACB Link is an authorised FAIS representative, we are uniquely equipped to collect funds containing a premium such as body corporate levies.
Rent collection
Rent collection can be tedious and costly if not managed astutely. ACB Link’s automated electronic solutions can assist with regular debit order collections.
Clear referencing and reporting provide transparency and easy-to-access historical records if and when needed.
By making use of our credits product, landlords or owners can also be paid using ACB Link.